Frequently Asked Questions
Are the videos subtitled (closed captions)?
Yes, all video modules have English subtitles.
Do I get immediate access to all the modules on signup?
Yes, but the modules must be worked through in order. Once you have completed a module it is unlocked and you are free to return to it (and rewatch it) at any time afterwards.
Can I download the videos?
For copyright protection the videos can only be viewed through your KPI Academy account. Your initial access is valid for 1 year, but access will be retained on a 'best endeavour' basis after this.
Does Bernie do consulting, in-house training and custom training?
Absolutely! Get in touch using https://calendly.com/bernie-smith/introductory-conversation to set up a free introductory call to explore the options.
What if I find the course is not for me?
If you decide, within the first hour of the course, that it is not for you then you can contact us for a cheerful full refund of your course fees.
Do I need to do any preparation for the course?
No, no preparation is required, although you may find it useful to work on your own business KPIs alongside of the course as you progress.
Am I free to use the course materials in my organisation or with clients?
We want you to use your training and course materials to succeed. However, there are some reasonable restrictions on use, these are clearly and simply laid out on this page: https://kpi.academy/p/ip-acceptable-usage
What certificate do I receive on graduation?
When you have graduated you will received...
What is the difference between this course that the KPI Black Belt programme?
This course is self-paced, the Black Belt has weekly modules, assignments and live tutorials for those assignments.
The Black Belt covers additional advanced topics such as Index KPI design, Measuring the Impossible and Smart Charts.
The Black Belt can only be joined when there is a space in a cohort available, with limited spaces on each wave. The KPI Checklists course is always available to join.
Can I use my experience on the KPI Checklists course as credits towards the KPI Black Belt?
Yes! You can get credit for your work and for the course fees when you join the KPI Black Belt programme having completed the KPI Checklists course. Drop us an email at [email protected] for more details.