Frequently Asked Questions
Do I get immediate access to all the modules on signup?
Yes, but the lessons are designed to be worked through in order, with each lesson unlocking as the previous one is completed.
What IT do I need to take part in the course?
To take part in the sessions you will need...
- A computer (either a PC or Mac is fine)
- PDF viewing software (for example Adobe's free Acrobat Reader, Apple's Preview or Window's PDF Reader)
- Chrome web browser. Others may work, but Chrome definitely works!
- Excel is also required to make use of the supplied EPIK toolkit
Can I download the videos?
For copyright protection the videos can only be viewed through your KPI Academy account.
Do the videos have subtitles/closed captions?
Yes, all of the lessons have closed captions for those with hearing issues or who are not comfortable with spoken English.
Does Bernie do consulting, in-house training and custom training?
Absolutely! Get in touch using https://calendly.com/bernie-smith/introductory-conversation to set up a free introductory call to explore the options.
Do I get certification?
Yes! You earn the title 'ROKET-DS Target and Incentive Design Professional', once you have achieved 70% or higher in the end of course test (up to five attempts allowed). When you have graduated you will received...
What if I find the course is not for me?
If you decide that the course is not for you, and you have not completed more than 20% of the course, then you can contact us for a cheerful full refund of your course fees.
Am I free to use the course materials in my organisation or with clients?
We want you to use your training and course materials to succeed. However, there are some reasonable restrictions on use, these are clearly and simply laid out on this page: https://kpi.academy/p/ip-acceptable-usage